Unfortunately, it is likely your device is experiencing an issue that can’t be resolved by you.

I am a Student or Parent

  • Contact your classroom or remote Teacher. Get bonus points for using Tech@Home first 🙂

I am Support Staff or a Teacher

  • Elementray Support Staff or Teachers may log an ITServiceDesk ticket
  • Secondary Support Staff or Teachers may contact their In-School Technician
  • Remote Learning Support Staff or Teachers may log an ITServiceDesk ticket
Important: Do not attempt to disassemble your Chromebook. This action may void the Chromebook warranty.