Chromebook Support

Chromebook Support

Supporting your Chromebooks for distance learning at home.

Contact Information
Chromebook Support
  • Chromebook Home

Top Problems

Hardware Issues

Keyboard | Trackpad | Touchpad | Sound | Printing

Hardware Issues

“My trackpad stopped working”
“My headphone jack stopped working”
“My pointer’s missing/jumping around”
“Chromebook is slow”

Help me with Hardware Issues

Power Issues

Turn On | Restart | Damaged Powercord

Power Issues

“My Chromebook won’t turn on”
“The Chromebook only works plugged in”
“My Chromebook is hot or smells like burning plastic”

Help me with Power Issues

Display Issues

LCD | HDMI | Connecting to a Data Projector, Monitor or TV

Display Issues

“I get a blank screen”
“I have lines on my screen”
“HDMI isn’t working”
“Mirror and Extended display”

Help me with Display Issues

WiFi Issues

Network Connection | Working Offline

WiFi Issues

“I can’t connect to my home wireless network”
“Websites are not loading or loading slowly”
“Working with offline files”

Help me with Wireless Internet Connection Issues

Password Issues

MyPassword | Log-in | Account

Password Issues

“My password is expired or not working”
“I can’t access my Google Classroom”
“I can’t get into my account”
“New WRDSB Student Login”

Help me with Password Issues

Software Issues

Google | Spelling | Search | Google Meet

Software Issues

“Google Chrome”
“Google Meet”
“Google Docs”

Help me with Software Issues

This information expires once printed. Please always refer to the online version for the most current information.

Waterloo Region District School Board

51 Ardelt Avenue [ map ]
Kitchener, ON N2C 2R5

Switchboard: 519-570-0003
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