Chromebook Support

Chromebook Support

Supporting your Chromebooks for distance learning at home.

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  4. Google Meet – Problems & Solutions

Google Meet – Problems & Solutions

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Software Issues
  • Google Meet - Problems & Solutions
    • Google Meet - How to join or end a Google Meet
    • Google Meet - Host Controls
    • Google Meet - Call a phone
    • Troubleshooting Tips for Network Quality
    • Google Meet - Improve resolution of webcam or document camera for students
    • Google Meet - Video or Audio Lag When Presenting
    • Google Meet - I can't join
    • Error beside my Microphone
    • Google Meet - How to control your camera and microphone
    • Google Meet - I can't find my Google Meet
    • Google Meet - I was disconnected or the screen was frozen
    • Google Meet - My Chromebook is overheating or feels hot
    • Google Meet Audio Issue - Your mic isn't working or people can't hear you
    • Google Meet Audio Issue - I don't hear audio or people talking
    • Google Meet Audio Issue - I Hear an Echo or Feedback
    • Google Meet Audio Issues - I connected a wired, wireless or Bluetooth headset but have no sound
    • Google Meet Audio Issue - I Hear Static
    • Google Meet Video Issues - I Can't See Other People's Video
    • Google Meet Video Issues - I can’t see my camera’s video or other people can’t see me
    • Google Meet Video Issue - Grid View is not working
    • Google Meet Video Issues - Screen brightness
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WRDSB values home languages and cultures. Please use your home language(s) and/or English to complete these activities. Please use Google Translate to access this website in many different languages. This is a wonderful opportunity to strengthen your child’s language skills and knowledge about the world. Enjoy learning together!

Google Meet Problems and Solutions

Google Meet problems and solutions have been grouped together in three sections: general, audio and video. Clicking on each problem and it will take you directly to the suggested solutions.

  1. General Problems

    • How to join or end a Google Meet
    • How to control your camera and microphone in Google Meet
    • I can’t find my Google Meet
    • Host Control Safety Measures and Unwanted Guests in my Meet
    • I was disconnected or Google Meet is frozen
    • My Chromebook is overheating or hot to the touch
    • I can’t join Google Meet
    • Troubleshooting tips for Network Quality
    • How to call a landline or cellphone
  2. Audio Problems

    • Your microphone isn’t working or people can’t hear you
    • I see an error beside my microphone
    • I don’t hear audio or people talking
    • I hear an echo or feedback
    • I connected a wired, wireless or Bluetooth headset but have no sound
    • I hear static
    • The audio is lagging when Presenting
  3. Video Problems

    • Webcam or document camera quality is low
    • I can’t see other people’s videos
    • I can’t see my video or other people cannot see me
    • Google Meet Grid View is not working
    • Screen Brightness
    • The video is slow to load or lagging when Presenting

This information expires once printed. Please always refer to the online version for the most current information.

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