Set Scratch Disks

Setting Scratch Disks (also known as a temporary file cache) in AVD is critical to improving performance and stability for your students.

Did you know that not setting the scratch disks can cause several issues? These issues are not just in AVD!

Disk read/write throttling, which slows down performance for everyone 🐢
Filling up the C:\ drive, causing issues for other users 😠
Filling up the local profile, on the C:\ drive, which causes issues for the current user

Please review this guide on how to set Scratch disk for After Effects. 

 

Adobe After Effects and Premiere Pro Laggy Video Tip

First, and most important, do not use the Google Drive App to edit your files. Instead, make sure the files are in My Documents or the Desktop.

Ask your teacher about rendering your video to improve playback.

 

Adobe After Effects Playback and Rendering Issues

Adobe After Effects (AE) is a powerful tool for video editing and motion graphics, but students may occasionally encounter various issues such as playback problems, rendering errors, or difficulties using the software. This article provides solutions to these common problems.

Symptoms: Issues with AE may present as:

  • Playback problems
  • Rendering errors
  • General difficulties using the software
  • Challenges after a project file crashes AE
  • Affecting one student and not the entire class

Possible Causes: Corruption of either the application’s preferences or the local Virtual Machine’s application data. This could be caused by an issue during rendering, an incomplete save, importing incompatible design elements, or just Adobe being Adobe 🤷🏻

Possible Solution

Steps:

  1. Save the project and close After Effects (AE).
  2. Access the path C:\Users\<username>\AppData\Roaming\Adobe, or use the Run command (Windows + R) and type %appdata%.
  3. Open the folder named Adobe.
  4. Select the After Effects folder and rename it to OldAfterEffects.
  5. Access the path C:\Users\local_<username>\Temp\Adobe\After Effects and delete all files within the After Effects folder.
  6. Reopen the project file.

Source: Adobe Help: https://helpx.adobe.com/ca/after-effects/using/preferences.html and experience

Other Adobe Apps: The logic above can be applied to all Adobe applications if students are having issues.

Conclusion: These solutions have proven effective in resolving playback, rendering, and general usage issues in Adobe After Effects. If problems persist, please log a TopDesk ticket including the Virtual Machine’s name, and if possible, the project file with supporting files that the student is having issues with.