WRDSB-Staff-and-Students

My School Chromebook won’t connect to WRDSB Staff and Students
  1. Connect to WRDSB Wireless
  2. Sign out and remove your user account
  3. Reboot Chromebook
  4. Add user, and sign in again

Wait 30-60 seconds, Wi-Fi will connect to WRDSB Staff and Students automatically

My School iPad won’t connect to WRDSB Staff and Students
  1. Connect to the WRDSB Wireless wifi network
  2. Open the Hub app on the iPad
    • If prompted, select the following
      • Allow notifications
      • Allow While Using App for location
      • Select I Understand on the Privacy screen
      • Select I Agree on the App Experience screen
  3. In the Hub app, Select This Device, then Sync Device
  4. Open Settings, and try connecting to the WRDSB Staff and Students wifi again

Chromebook

My School Chromebook won’t connect to WRDSB Staff and Students
  1. Connect to WRDSB Wireless
  2. Sign out and remove your user account
  3. Reboot Chromebook
  4. Add user, and sign in again

Wait 30-60 seconds, Wi-Fi will connect to WRDSB Staff and Students automatically


iPad

My School iPad won’t connect to WRDSB Staff and Students
  1. Connect to the WRDSB Wireless wifi network
  2. Open the Hub app on the iPad
    • If prompted, select the following
      • Allow notifications
      • Allow While Using App for location
      • Select I Understand on the Privacy screen
      • Select I Agree on the App Experience screen
  3. In the Hub app, Select This Device, then Sync Device
  4. Open Settings, and try connecting to the WRDSB Staff and Students wifi again

WiFi

I can’t connect to Wifi, or I keep getting disconnected
  • Toggle the wifi on your device off, then on again. If you move locations and the issues return, toggle the wifi again.
  • Sometimes, a device will stay connected to an Access Point far away when you move while connected. Turning wifi off then on again can solve this problem.
I have multiple devices? Can I only use one?
  • You can authenticate to WRDSB Staff and Students on all the devices you use.
My School Chromebook won’t connect to WRDSB Staff and Students
  1. Connect to WRDSB Wireless
  2. Sign out and remove your user account
  3. Reboot Chromebook
  4. Add user, and sign in again

Wait 30-60 seconds, Wi-Fi will connect to WRDSB Staff and Students automatically

My School iPad won’t connect to WRDSB Staff and Students
  1. Connect to the WRDSB Wireless wifi network
  2. Open the Hub app on the iPad
    • If prompted, select the following
      • Allow notifications
      • Allow While Using App for location
      • Select I Understand on the Privacy screen
      • Select I Agree on the App Experience screen
  3. In the Hub app, Select This Device, then Sync Device
  4. Open Settings, and try connecting to the WRDSB Staff and Students wifi again
What about WRDSB shared devices such as iPads and Chromebooks?
  • These will be configured by IT Services staff. You should not use your login on a shared iPad.
  • WRDSB Shared Chromebook will connect to WRDSB Staff and Students automatically when you login.
  • Using the guest account on a Chromebook, will only allow connections to WRDSB Wireless.
What is a WRDSB Shared device?
  • An iPad, Chromebook or Netbook purchased by the WRDSB that is used by many students and not assigned to an individual.
  • These devices will be configured and managed by IT Services staff to use WRDSB Staff and Students automatically.
What is a WRDSB-assigned device?
  • A school or department assigns a staff member a device for exclusive use. It is not shared with other staff or students.
  • It is recommended that the staff member uses their own login information for connecting to WRDSB Staff and Students on these devices.
What is BYOD?
  • Bring Your Own Device.
Why do I have to login?
  • Using your login information to connect to WRDSB Staff and Students ensures a secure connection and provides resources to sites not available on WRDSB Wireless.